Pushy Sales by Bank

lawho says 14 years ago

I know of not just a few personal bankers/relationship managers who do not push in such “sim-lim salesman” style and they are happy and indeed very helpful in setting up FD. The case in mind must be one of those “wolves” (in sheep clothing) who prey on innocent victims. Or maybe it is the instructions/coercion imposed on them by their sales heads. The latter instead should be taken to task for the conduct of their relationship managers

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Vincent Teo says 14 years ago

After reading the article, I am feeling a bit weird.

When you want to place a fixed deposit, why approach a Relationship Manager when a bank teller can do the job? Or maybe the writer is a “Privilege Banking” customer so he thinks that the RM can serve him better.

However he fails to understand that the RM’s job is to sell you something so that he/she can earn the commission. The restriction imposed by MAS only applies to bank teller, I think RMs are excluded.

If the writer had just queue up and approach the teller instead, most probably there will not be such an incident.

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