Martin Lee @ Sg

Pushy Sales by Bank

Saw this letter published in the newspaper a few days ago.

Pushy Sales even after Minibond Saga

The customer had gone to a bank to place a fixed deposit, but the relationship manager on duty tried (repeatably) to sell to him some insurance product.

Whatever happened to the new restrictions imposed by MAS on bank teller’s activities?

Perhaps MAS should set up a hotline that consumers can call in to complain whenever a bank teller tries to push sales onto him.